Shipping Policy

1. Order Processing Time
All orders are processed within 2-5 business days (excluding weekends and holidays) after receiving payment. Processing time may vary during high-demand periods or promotional events. Customers will receive a confirmation email with tracking information once the order is shipped.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary based on the destination and chosen shipping method. Below are the general estimates:

• Standard Shipping: 7-15 business days

• Express Shipping: 3-7 business days

Please note that delivery times are estimates and not guaranteed. Unexpected delays due to customs, weather, or carrier issues may occur.

3. Shipping Destinations
We currently offer shipping to most countries worldwide. However, there may be certain regions where shipping is restricted. If we are unable to ship to your location, you will be notified at checkout.

4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. Customers can track their shipments via the carrier's website. If tracking details are not updated within a reasonable timeframe, please contact us for assistance.

5. Customs, Duties, and Taxes
International orders may be subject to import duties, taxes, and other customs fees, which are imposed by the destination country. These charges are the buyer's responsibility. Overflowing Studio is not liable for any additional costs incurred due to customs clearance.

6. Shipping Delays & Lost Packages
Overflowing Studio is not responsible for shipping delays caused by carriers, customs clearance, or unforeseen circumstances. If a package is lost in transit, we will work with the carrier to investigate the issue. If your package has not arrived within the estimated timeframe, please contact us at [customer support email] for assistance.

7. Address Accuracy & Delivery Issues
Customers must ensure that the shipping address provided at checkout is correct. We are not responsible for packages delivered to incorrect addresses due to customer input errors. If an order is returned to us due to an incorrect address, customers may need to cover additional shipping costs for reshipment.

8. Damaged or Missing Items
If your order arrives damaged, incomplete, or incorrect, please contact us within 7 days of delivery with your order number and photos of the damaged items. We will assess the issue and provide an appropriate resolution, such as a replacement or refund.

9. Changes & Cancellations
Once an order is placed, it cannot be modified or canceled if it has already been processed for shipping. If you need to change your shipping details, please contact us as soon as possible, and we will do our best to accommodate your request.

10. Contact Information
For any questions or concerns regarding our Shipping Policy, please reach out to us at overflowingstudio15@gmail.com